Monitoring - OCR has been stabilized, and we will continue to monitor the performance.
Jun 05, 2026 - 12:26 EDT
Investigating - We are experiencing an issue with our OCR (Auto PDF scanning) features.
Jun 05, 2026 - 12:13 EDT
Send Operational
90 days ago
100.0 % uptime
Today
Collect / Confirm Operational
90 days ago
100.0 % uptime
Today
Match / IDv Operational
90 days ago
100.0 % uptime
Today
Payoff / Business Verifications Operational
90 days ago
99.99 % uptime
Today
Payoff Ordering Operational
90 days ago
100.0 % uptime
Today
E-Signing Operational
90 days ago
100.0 % uptime
Today
Payments - CertifID Platform Operational
90 days ago
100.0 % uptime
Today
Payments - Paymints.io Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 5, 2026
Resolved - This incident has been resolved.
Jun 5, 11:59 EDT
Update - Incident resolved. Send product is now stabilized.
Jun 5, 11:58 EDT
Investigating - We are currently investigating a test scenario affecting recipient's ability to view PDFs.
Jun 5, 11:56 EDT
Resolved - We discovered an issue where we were not correctly associating the Fedwire routing numbers with ACH numbers.
Jun 5, 11:50 EDT
Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.