Example for Josh and Demps

Incident Report for CertifID Services

Monitoring

OCR has been stabilized, and we will continue to monitor the performance.
Posted Jun 05, 2026 - 12:26 EDT

Investigating

We are experiencing an issue with our OCR (Auto PDF scanning) features.
Posted Jun 05, 2026 - 12:13 EDT
This incident affects: Payoff / Business Verifications.